商场情景英语

1 (p1): PART ONET第一部分
1 (p1-2): UNIT 1 What to Do and How to Do It(Ⅰ)(应知应会一）
1 (p1-3): 1-1 Welcoming the Customet(迎宾导购）
2 (p1-4): 1-2 Recommending a New Product(介绍新产品）
2 (p1-5): 1-3 Showing the Sample and Persuading the Customer(出祥和劝购）
8 (p2): Exercises(练习）
10 (p2-2): UNIT 2 What to Do and How to Do It(Ⅱ)(应知应会二）
10 (p2-3): 2-1 Explaining and Cartioning(解释性能和提醒注意事项）
10 (p2-4): 2-2 Bargaining(议价)
11 (p2-5): 2-3 Accepting the Payment(收贷款)
15 (p3): Exercises(练习)
18 (p3-2): UNIT 3 What to Do and How to Do It(Ⅲ)(应知应会三）
18 (p3-3): 3-1 Giving the Guarantee(提供保修单)
18 (p3-4): 3-2 Delivering the Gooks to the Customer s(送货上门)
19 (p3-5): 3-3 Showing the Way(指路)
23 (p4): Exercises(练习)
26 (p4-2): UNIT 4 What to Do and How to Do It(Ⅳ)(应知应会四）
26 (p4-3): 4-1 May I Take a Print of Your Card?(我可以复印您的信用卡吗?)
26 (p4-4): 4-2 You d Better Repport the Loss Immediately(您最好立即报失)
27 (p4-5): 4-3 Foreign Exchange Service(外币兑换服务）
31 (p5): Exercises(练习）
33 (p5-2): UNIT 5 At teh Gatment Depariiment(在服装部）
33 (p5-3): 5-1 How About Ordering a Suit?(定做一套西服如何?
33 (p5-4): 5-2 I ll have to take Your Measurements(我行替您量一下尺寸)
34 (p5-5): 5-3 You Really Look Beartiful In It(您穿这件真好看)
37 (p5-6): Exercises(练习)
39 (p6): Additional Expressions(附加专业词汇)
44 (p6-2): 6-1 You May Exchange It for Another One (您可以换一件)
44 (p6-3): 6-2 Please Try us Tomorrow(请明天来看看)
44 (p6-4): UNIT 6 At the Knitting-Wool Department(在毛线部)
45 (p6-5): 6-3 The Qualtity of the Knitting-Wool Is Warranted(毛线质量可靠)
49 (p6-6): Exercises(练习)
51 (p7): Additional Expressions(附加专业词汇)
52 (p7-2): UNIT 7 At the Textile Department(在纺织品部)
52 (p7-3): 7-1 Choosing Silk Fabrics(选购丝绸面料)
53 (p7-4): 7-2 At The Stuff adn Cotton Counters(在昵绒和棉布柜)
53 (p7-5): 7-3 Offering Cartions to the Silk-Buyers(向购买丝绸的顾客说明注意事项)
57 (p7-6): Exercises(练习)
59 (p8): Additional Expressions(附加专业词汇)
61 (p8-2): 8-2 A Suitcase With or Without Wheels?(要带轮的还是不带轮的皮箱)
61 (p8-3): 8-1 Fulfilling the Customer s Request(满足顾客的要求)
61 (p8-4): UNIT 8 At the Leather Goods Department(在皮件部)
62 (p8-5): 8-3…